Returns and refunds are only applicable where goods have arrived damaged, in which case photographic evidence will need to be seen before a refund can be processed.

The refund receipt time is 15-30 working days, depending on the issuing bank.

If you are not satisfied with the goods you received, you can apply for a return within 30 days after receiving the goods.


The customer is responsible for all costs related to returns shipment.


Tracked delivery is recommended for all limited edition prints. As a limited number is available, it may not be possible to dispatch a replacement item should your delivery be lost in the post.


cancel the order

If you cancel within 24 hours after successful purchase and payment, your order will be refunded in full. If you decide to cancel the order, please contact us by email first. If the order has been shipped, we will not accept order cancellation requests.



 For any questions, don't hesitate to get in touch with us here or send an email to service@dentolam.com